Daniel Coyle Quotes
Most popular Daniel Coyle Quotes
I'm giving you these comments because I have very high expectations and I know that you can reach them.
Group performance depends on behavior that communicates one powerful overarching idea: We are safe and connected.
Culture is a set of living relationships working toward a shared goal. It's not something you are. It's something you do.
We focus on what we can see—individual skills. But individual skills are not what matters. What matters is the interaction.
Cohesion happens not when members of a group are smarter but when they are lit up by clear, steady signals of safe connection.
Belonging cues possess three basic qualities: 1. Energy: They invest in the exchange that is occurring 2. Individualization: They treat the person as unique and valued 3. Future orientation: They signal the relationship will continue
Skill 1—Build Safety—explores how signals of connection generate bonds of belonging and identity. Skill 2—Share Vulnerability—explains how habits of mutual risk drive trusting cooperation. Skill 3—Establish Purpose—tells how narratives create shared goals and values.
The key to creating psychological safety, as Pentland and Edmondson emphasize, is to recognize how deeply obsessed our unconscious brains are with it. A mere hint of belonging is not enough; one or two signals are not enough. We are built to require lots of signaling, over and over. This is why a sense of belonging is easy to destroy and hard to build. The dynamic evokes the words of Texas politician Sam Rayburn: "Any jackass can kick down a barn, but it takes a good carpenter to build one."